Community Service Assistant , Program Implementation
Evidence Action, Kenya
Job Description
About Evidence Action
Evidence Action is a global nonprofit organization with an approach distinctive in international development we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Since our founding in 2013, we have reached over 515 million people globally with our interventions. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator.
We do development differently. We take a data-driven approach to identifying, scaling, and continuously improving programs that deliver immense impact, ensuring these solutions measurably improve the lives of millions. Our Deworm the World Program has helped governments in Africa and Asia deliver over 1.8 billion childhood deworming treatments, improving health, education, and incomes. Safe Water Now provides sustained safe water access to over 10 million people in Africa, preventing childhood illness and deaths.
We drive innovation: Our Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We are ruthless in exiting programs which do not meet our criteria; those that advance deliver outsized impact for millions of people.
We are global. Across nine countries in Africa and Asia, our 700+ people are united by a tremendous passion for our mission and impact. We are strong because of our diversity of experience, geography, and background with over 90% of our people in the countries where our impact is focused.
We have big ambitions. Over the next decade, we’re setting our sights higher: We aim to reach over 600 million people globally to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action because poverty doesn’t wait, and neither should we.
We need great people. Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we are looking for people who share our passion for evidence, cost-effectiveness, and scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and have a bias to action and results. If our vision and approach excite you as much as it does us, we invite you to join us.
Job purpose
Community Service Assistant (CSA) position is primarily field-based position that plays an important role as an interface between the Safe Water Now program and communities served with dispensers. This position ensures a sufficient and uninterrupted supply of chlorine and service amp; maintenance of the installed chlorine dispensers. This in turn enables the community to successfully access and use the dispensers throughout for improved community health.
Duties and responsibilities
- Conducting dispenser hardware service and maintenance through regular spot checks to ensure proper functioning
- Installing chlorine dispensers whenever necessary, in line with the organization’s protocols/specifications and guidelines.
- Delivering chlorine to various chlorine dispensers located at water points by use of motorcycles.
- Ensure safe handling and accountability of chlorine and dispenser stocks in the store/office and to the designated sites.
- Proper Record Keeping by completing relevant forms/documents/records that are important in inventory
- Engaging the target community to promote dispenser usage and handle any/all possible challenges and report the same to the supervisor.
- Collecting all field data for program assessment and accountability, by use of smartphones
- Maintaining good integrity and stewardship of the Organizational assets assigned to you for work execution
Key Performance Indicators
- All assigned dispensers must remain functional in usable condition all the time.
- Maintain an uninterrupted supply of chlorine to all assigned dispensers throughout the year.
- Maintain good rapport with the target community, ensuring it is well engaged , embraces the chlorine dispensers, and keeps using these for improved health.
- Program data is collected within the provided guidelines and shared with the supervisor for the next action
- The dispenser empty rates and all noted/reported dispenser issues are addressed within the stated timelines.
Requirements
- Minimum KCSE graduate C- grade and at least a Certificate in Community work, Community Development, Social work, Project Management, Communication, or equivalent.
- 1-2 years experienceworking with communities or social enterprises/NGOs.
- Motorcycle rid