Human Resources (HR) Manager
Tugende, Kenya
Job Description
Job Title: Human Resource Manager
Department: Human Resource amp; Administration
Reporting To: Head of Human Resources and Administration
Duty Station: Kenya
Application Start Date: 12th March 2021
Application Closing Date: Open
About Tugende
Tugende is a for-profit social enterprise providing asset and SME finance, leasing, insurance, and financial literacy to new customers, and consumer finance to qualified existing customers.
It was formally established in 2012 in Uganda and is a technology-enabled asset financier of income-generating assets for proven entrepreneurs, using a lease-to-own product to offer an affordable path to ownership of these assets. Tugende empowers customers unable to access formal credit and has financed over 35,000 customers.
About this job:
Tugende’s ongoing rapid growth creates immense opportunities for innovation, improvement alongside the expansion of core business streams. Because the core business is growing so quickly, the Human Resource Department has the challenge and privilege of providing fast and effective support to Tugende as a whole. This includes ensuring Tugende has the right people, at the right time, and that all employees have a rewarding work experience while contributing to Tugende’s overall mission of helping people help themselves.
The principal functions of the Human Resource Manager will be:
- To provide leadership and technical support for strategic Talent planning and acquisition
- Support Talent performance, learning, and Growth
- HR- Policy Review, Development, and Legal Compliance
- Contributing to the successful delivery of all HR departmental initiatives/projects
The key responsibilities include:
- Talent Planning and Acquisition: Responsible for developing, defining, and implementing short and long term company annual manpower plans;
- Undertake and analyze manpower productivity and workforce measurement within the entire organization.
- Work closely with departmental/ functional heads to understand their staffing requirements and make relevant recommendations.
- Create and monitor manpower and workforce planning models.
- Create annual recruitment plans based on current headcount, business strategy, and budgets that feed into the annual Human Resource work plan.
- Talent Acquisition: Develop long-term effective recruiting strategies and nurture trusting relationships with potential hires, create strong talent pipelines for our company’s current and future hiring needs.
- Work with department heads to develop and refine job descriptions, announcements, post advertisements internally, on social media, and with other external recruitment agencies.
- Work with head of departments to develop assessment tools such as test questions, case studies, and rating standards within established procedures
- Support the hiring managers with the review of online applications, evaluation of qualifications of both internal and external candidates, conducting interviews to analyze candidate experience and fit, and developing shortlists of potential candidates.
- Ensure reference checks and background checks of selected candidates, are completed as required to inform hiring decisions.
- Recommend system improvements to current recruitment processes to ensure streamlined, cost-effective, and high-quality services.
- Track application flows and maintains a pipeline of qualified candidates for future consideration.
- Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
- Develop and foster long-term relationships with past applicants and potential candidates on social media (Facebook, Linkedin, etc)
- Develop tools for enabling a smooth on-boarding process for new employees, and monitor the orientation process to confirm adherence to the orientation programs
- Conduct training for managers and other staff involved in the recruitment and selection process with regard to interviewing skills and ethical codes of conduct.
- Develop talent acquisition metrics to monitor the talent acquisition agenda, produce talent acquisition reports, and identify areas of improvement in recruitment and selection processes.
- Talent Learning and Growth
- Build a comprehensive learning and development model for Tugende to support growth.
- Develop processes, policies, and strategies to support the delivery of Learning amp; development initiatives
- Project future training needs based on both the business requirements, changes, and head of department recommendatio