Associate Community Manager
CloudFactory, Kenya

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
May 5, 2021
Last Date
Jun 5, 2021
Location(s)

Job Description

Background on CloudFactory:

CloudFactory is a global leader in combining people and technology to provide a cloud workforce solution for machine learning and core business data processing. Our managed teams have experience working with hundreds of AI projects and can process data with high accuracy using virtually any tool. As an impact sourcing service provider (ISSP), CloudFactory creates economic and leadership opportunities for talented people in developing nations. Trusted by 170+ companies, we enrich data for 11 of the world’s top autonomous vehicle companies and process millions of tasks a day for innovators including Microsoft, Hummingbird, Ibotta, Luminar and nuTonomy. We’re on four continents, with offices in the U.K., U.S., Nepal, and Kenya.

If creating meaningful work for 1 million people in the developing world excites you, you will enjoy working at CloudFactory. If you value building relationships, can be described as both humble and courageous in the same sentence, and you are passionate about pooling individual talents to win as one unified team, you will thrive at CloudFactory.

Join us and make a difference in the world!

The Role:

As the Associate Community Manager, you will be responsible for coordinating and delivering the long-term community and development experience of the Cloud Workers at CloudFactory. You will ensure the coordination and communication of the opportunities that exist for the workforce within CloudFactory Academy, and partner with the workforce to create belonging and connection between cloud workers and CloudFactory and between cloud workers and cloud workers.

CloudFactory Academy exists to build one million leaders worth following. The Academy provides learning, development, and service programs that are aimed at developing and growing our global workforce to both effectively deliver work for our clients, and to maximize their own personal leadership potential. The Academy has a holistic approach to scaling leaders which involves combining three main elements together into a single experience -

Earning - where we support the CloudWorkers with opportunities to earning on CloudFactory work streams delivering great work for clients;

Learning - where we engage our workforce in personal and professional growth and development programs;

Serving - where we create platforms for the workforce to be able to give back to their communities in a meaningful and impactful way.

The focus of this role will be on orchestrating community activity, community service projects, and meaningful and engaging events. You will partner with our Cloud workers to ensure they know where to access ongoing resources, training, coaching and also partner to plan activities and events that build cohesion and community. You will be responsible for both the workforce and the community management team in one region which ultimately has the primary relationship with the cloud workers within CloudFactory Academy.

You will take responsibility for CloudWorkers from the point at which they formally complete the orientation program through to offboarding (at which point they transfer the experience management to the Alumni Manager). This role is ultimately responsible for ensuring a strong vibrant community across the Cloud workforce.

A significant part of this role is focussed on the successful execution of our Workforce TEAM-based model - something we call Toli. We scale the engagement and development of our workforce through small, self-led groups that focus on building community together, coaching each other to perform on workstreams, and ultimately growing as leaders together. This role will therefore have responsibility for the coaching and development of hundreds of Toli leaders, the effective resourcing of these groups with information about where to access learning programs and workstreams, and the interaction and collaboration between Toli’s.

You will report to the Community Manager.

The Responsibilities

You will:

  • Play an active role in contributing to and helping to shape the effective Tolis of CloudWorkers.
  • Be responsible for the implementation of Toli Programs for the workforce with meaningful community engagement.
  • Contribute towards the company defined ‘earning, learning and serving’ outcomes for the workforce across their entire life cycle at Cloudfactory.
  • Support strategy for social engagement and facilitating Cloud Workers making the most of the opportunities that exist within CloudFactory and CloudFactory Academy.
  • Be responsible to execute engagement and development programs to align with the impact mission of CloudFactory.
  • Be responsible for the coaching and development of the Toli Leaders and the long term performance of Tolis in relationship to cor

Job Specification

Job Rewards and Benefits

CloudFactory

Information Technology and Services - San Jose, United States
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