About KOKO NetworksKOKO Networks is a venture-backed technology company currently operating in Kenya and India. Our mission is to imagine and deliver technology that transforms life in the world’s fastest growing cities. We build and deploy cloud-connected "KOKO Points" inside local retail outlets, which provide mass market consumer goods in partnership with major suppliers. Our first solution is liquid ethanol cooking fuel, which offers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the operator of Shell-branded fuel infrastructure across Africa. KOKO offers a fast-paced and highly collaborative work environment with significant opportunities for professional growth. We are looking for people who share our passion for technology and our vision for global impact.
Your RoleAs HR and Admin Associate, you will be tasked to design and deliver a great employee experience which empowers our employees to do great work and enables the business to scale in Mombasa. Your core deliverables are to manage the employee lifecycle, and providing line managers support to deliver a great internal employee experience.
You will support the Mombasa based teams with the development and execution of KOKO's human resource process and serve as a business partner for all people-related initiatives and issues.What You Will Do
- Responds quickly and accurately to all employee queries and ultimately providing issue resolution.
- Interpret and communicate effectively as a subject matter expert in HR policies to employees and acts as a primary information source for them.
- Escalate and communicate any broken processes in the employee experience. Continuously dives deep to find new ways to improve the employee experience and speed of resolution
- Maintain, and manage human resource policies, systems, and processes.
- Verify payroll inputs with 100% accuracy.
- Maintains accurate, up to date employee records.
- Ensure the local office complies with government workplace health and safety regulations, manage any work related injury reported at work place in line with the law and company policy
- Planning and sometimes delivering training, including new staff inductions /on boarding
- Support line managers on disciplinary processes by ensuring that all disciplinary matters are managed within the provisions of the laws and the company policy
- Promoting equality and diversity as part of the culture of the organization
What You Will Bring to KOKO
- University degree
- Membership with IHRM
- 3+ years of experience in Generalist HR experience
- 2+ years of experience with the back-end of HRIS platforms, such as Bamboo HR, Namely, Workday, or SAP.
- Proficiency with MS Office tools and HR-related software platforms
- Analytical ability is greatly desired.
- A customer service orientation, with a proven ability to manage customer contacts in a fast-paced environment.
- Proven ability to identify process defects, make recommendations and implement improvements.
This position is based in Mombasa- local applicants encouraged to Apply
KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!