About KOKO NetworksKOKO Networks is a venture-backed climate-tech company with 1,200+ employees across East Africa amp; India. Our mission is to imagine and deliver technology that improves life in the world’s fastest growing cities. We offer a fast-paced and highly collaborative work environment with significant opportunities for professional growth. Our core lines of business currently include: (1) KOKO Fuel, an ultra-clean liquid bioethanol cooking fuel solution delivered via a network of smart fuel ATMs and leveraging existing downstream liquid fuels infrastructure;(2) KOKO Climate, which retails the emissions reductions that occur from switching households from deforestation-based charcoal to KOKO Fuel; and (3) KOKO Club, a tech-enabled, direct-to-consumer, instant fulfillment retail platform operated in partnership with neighborhood retailers.In 2021, KOKO was selected as the world’s leading emerging markets climate technology solution by FT/IFC.
Your RoleYou will be responsible for maintenance activities of KOKO points, Smart Depot and Smart Tanker units ensuring they run to their maximum efficiency and uptime. What You Will Do!- Perform routine unscheduled and scheduled maintenance.
- Field testing of newly delivered features, upgrades, and fixes to the Network.
- Contribute to the setup of hardware and other systems and conduct repairs when necessary.
- Conduct general upkeep procedures activities and other tasks as assigned by the line manager.
- Diagnose errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and preventing recurrence.
- Document troubleshooting steps, workarounds, and resolution details.
- Make recommendations for products, Standard Operating procedures, and process improvements.
- Plan and prioritize field activities to ensure optimal use of resources and efficient operations.
- Demonstrate accountability, care, and responsibility for company resources, tools, and equipment assigned to the team; maintaining them in good working condition.
- Ensure adherence to Health, Safety, Environment, and Quality Management System requirements, as well as communicate any potential risks identified.
What You Will Bring to KOKO- A Degree/Diploma/Higher Diploma in Mechanical or Electrical engineering or a related discipline.
- A minimum of 2 years experience in field operations or a similar technical capacity.
- Ability to test, troubleshoot, service, and repair equipment.
- Working knowledge of plumbing repairs, maintenance processes, methods, and installation techniques
- Excellent analytical, and problem-solving skills and attention to detail.
- Excellent written and spoken technical English.
- Organizational skills with the capability of working towards tight deadlines.
- A team player able to work effectively with others and independently with minimal supervision.
KOKO is committed to gender and racial diversity in the workplace. We encourage candidates of all backgrounds to apply!