Performance, Achievement Employee Success Guru
Flare, Kenya

Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications.

Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deployed a lifesaving platform and assembled the largest network of ambulances and first responders in East Africa. Our platform has reduced response times by over 80%, saving thousands of lives from previously impossible situations. We are expanding our operations and looking for passionate, hardworking, and effective team members to spearhead this next growth phase.

We are 40+ business, finance, amp; ops specialists, software engineers, and emergency dispatchers based in Nairobi and operating throughout Kenya, with plans to expand rapidly to other countries from 2023. We are a goal-driven, results-oriented team that continuously improves our technologies and dispatch operations. We value consistency, community, alignment, and curiosity.

The Role

At the heart of our success lies our exceptional team of individuals dedicated to saving lives and transforming healthcare outcomes. We are rapidly growing and seeking an experienced people/talent expert to manage employee evaluations, growth, and goal-driven performance/KPI tracking. As the Employee Achievement and Success Leader, you will play a pivotal role in driving the people strategy at our company by enforcing and driving performance-oriented and achievement-oriented culture through regular KPI and assessment tracking strategies and processes. This leadership role will require a deep understanding of startup culture, experience in fast-growing environments, and a passion for making a lasting impact in emergency response.

• Expand performance management systems to align individual and team goals with the company's objectives.
• Implement regular performance reviews and provide constructive feedback to team members to enhance overall productivity.
• Deploy data-driven and KPI-driven assessments and monitoring to ensure performance-driven culture.
• Build out the relevant HR functions, including but not limited to performance-based compensation policies, performance tracking and assessment procedures, employee onboarding, performance-based incentives and benefits, and employee goal alignment.
• Coach and develop existing leaders while identifying and nurturing emerging leaders toward goal-alignment, performance-based culture and processes.
• Encourage a collaborative and supportive environment that fosters the company’s values and culture.

Requirements

• Proven experience in a People/Talent leadership role within a start-up or fast-growing organization, preferably in the technology sector.
• Experience working in an international setting with teams distributed across countries and domains.
• Strong understanding of performance management strategies and proven track record of talent development and alignment around business objectives.
• Solid understanding and experience in goal-driven and performance-driven environments, frameworks and processes.
• Proven experience capturing and using data to analyze performance. Ability to set up necessary data-capture systems for effective performance tracking.
• Excellent coaching skills.
• Demonstrated experience in building and managing diverse teams.
• A proactive, hands-on approach with a focus on results and continuous improvement.
• Knowledge of relevant labor laws and regulations.

Benefits

• Mission-driven team amp; work; a chance to work on the live and action-packed lifesaving platform
• A fun work environment in our Nairobi office
• Unlimited vacation days
• Healthcare coverage for you and your family
• Ambulance cover and Roadside Assistance by rescue.co
• Life insurance
• Free daily lunch in the office
• Laptop

To apply, please share only a 1-page CV. Any CVs longer than 1-page will not be considered.

Job Rewards and Benefits