Head of Sales - Africa
Pepperstone, Kenya
Job Description
The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 350+ team currently across 9 locations and time zones.
The Role:
In your role as the Head of Sales - Africa, you'll take the lead in acquiring new clients for Pepperstone, both individually and by guiding a team of Account Managers. Your mission centers on boosting the conversion rates of demo and trading account applications across Africa, and you'll also work on establishing essential partnerships in the region. Achieving higher conversion rates will involve training and mentoring our acquisition team, setting sales KPIs, and showcasing excellence in acquisition sales.
As a Head of Sales - Africa, you'll also dedicate your efforts to retaining and expanding our most valuable clients those who bring substantial revenue and maintain consistent trading volumes. In this capacity, you'll actively cultivate relationships to advance Pepperstone's presence. To excel in this role, you'll assist a select group of clients with personalized solutions to overcome their unique trading challenges, introduce educational and functional solutions, and engage traders. You'll also provide valuable insights on financial markets, trading strategies, risk management, and key market developments. The ultimate aim is to enhance the longevity and success of this specific trader segment.
As our Head of Sales - Africa, your key responsibilities include, but not limited to:
Team Leadership and Culture Building
- Leading and cultivating a high-performing Sales team, fostering an environment of effectiveness
- Prioritizing the development of strong relationships with Pepperstone team members to nurture a robust company culture
- Creating and putting into action a comprehensive training plan for team members
- Conducting regular one-on-one sessions with team members to review their performance and identify areas for improvement
- Organizing sales activities and overseeing the management of Account Managers
Conversion and Growth
- Playing an integral role in devising and implementing Pepperstone's strategy for acquisition and growth
- Leveraging Pepperstone's resources and tools to enhance client conversion
- Developing and nurturing relationships through various channels with Pepperstone's Premium Client Group, with a focus on maintaining their commitment to specific volume thresholds
- Securing ongoing premium client funding by demonstrating a clear competitive edge in terms of experience, market knowledge, and personal dedication.
- Meeting and exceeding sales targets.
- Sustaining client engagement in trading markets through regular distribution of market analysis and trade opportunities
- Contributing to the planning and execution of client events as necessary
- Collaborating closely with key internal departments, particularly the marketing, operations, and development teams, to garner support for projects and deliver the necessary assistance
About You:
- A minimum of 5 years of industry experience in FX and CFD Sales
- CISI Level 3 certification
- Proven ability to lead and cultivate a high-performing Sales team environment
- Demonstrated success in Partner sales and client servicing
- Outstanding written and verbal communication skills, including proficiency in negotiation processes
- Exceptional understanding of financial markets and trading strategies
- Quick learner with the ability to acquire new knowledge, skills, and capabilities swiftly
- Proficiency in numerical analysis and comfort working with numbers
- Strong leadership, coaching, and motivation skills for a sales team
- Prior experience in team leadership is preferred
- Effective decision-making and critical thinking abilities
- Background in premium account management or serving high net worth clients
- Experience in financial investments is highly regarded
- In-depth knowledge of various trading strategies
- Familiarity with MetaTrader 4, 5, and cTrader software
Why you will enjoy working with us:
- Competitive salary structure including discretionary bonus scheme
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 6 weeks per year
- Ongoing pers