Key Responsibilities
1. System Installation and Configuration:
o Lead the installation and configuration of Microsoft ERP systems, ensuring a seamless integration with existing infrastructure. o Collaborate with IT teams to address technical requirements and dependencies during the installation process.
2. Implementation Planning and Execution:
o Develop comprehensive implementation plans, considering project timelines, resource allocation, and client requirements. o Execute ERP system implementations, adhering to best practices and ensuring minimal disruption to business operations.
3. Microsoft Dynamics Expertise:
o Demonstrate a high level of proficiency in Microsoft Dynamics modules, providing insights into customization, integration, and optimization.
o Stay current with Microsoft Dynamics updates and enhancements, incorporating new features into system implementations.
4. Quality Assurance and Testing:
o Conduct thorough quality assurance and testing of ERP installations to identify and resolve any issues promptly.
o Collaborate with end-users to validate system functionality and gather feedback for continuous improvement.
5. Training and Support:
o Develop and deliver training programs for end-users on Microsoft ERP systems, ensuring a smooth transition to new technologies.
o Provide ongoing support and troubleshooting assistance to end-users, addressing issues in a timely and effective manner.