Accounts Manager - CMC Motors - Kenya
Al Futtaim Private Company LLC, Kenya
Job Description
About the Position:
We have an excellent opportunity for experienced Accounts Manager to be the single point of contact for all identified Major Corporate & NGO’s Fleet accounts to provide sales and after sales support leading to increased sales (units, parts and workshop hours) and increased customer satisfaction and retention
Specifically, your key responsibilities are as follows:
Leverage existing accounts, and originate new account opportunities with multiple locations that have the potential to use the products and services
Negotiate and secure lease and maintenance agreements to achieve financial objectives specific to new accounts and projects.
Based on market-driven feedback from customers and prospects, develop clear market segment business plans including, Vehicle sales strategy, product and support requirements, to include creating and implementing effective account development and sales plans to maximize revenue opportunities.
To manage all relationships to maximise positive PR with the Corporate & NGO’s fleet customers
To facilitate training for Corporates & NGO’s fleet customers on Passenger Vehicles product ranges and advise optimum methods of managing TCO, (e.g. Driver Training, interpreting telematics data etc) to reinforce the value of CMC Product/service offering, and enhance brand commitment
Frequent proactive account management to fully understand NGO’s fleet needs and ensure that the AFM offer is fully aligned to profitably meet the widest possible scope of customer needs and therefore maximise CMC share of sales into Corporates and NGO’s fleets
Provide feedback to Sales and Marketing management to ensure the Brand and service offering is effectively communicated to Management, and after sales team
Job Specification
About You:
The ideal candidate for this role must have the following qualification, experience and skills:
BSC Degree in Sales and Business Management qualifications highly desirable
8+ years sales experience, including exposure to B2B sales within East Africa region
Must have good understand of key business dynamics
Must have good understanding of customer satisfaction strategies, vehicle financing schemes and leasing products
Understanding and awareness of the broader business context, specific and general economic factors affecting the automotive industry
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